This cookie policy explains how CustomPacka uses cookies and similar technologies such as browser local storage on custompacka.ing. We keep them to a minimum.
What are cookies and local storage?
Cookies are small text files a website stores in your browser. Local storage and session storage are similar browser features that let a site remember information on your device. Some are essential for the site to work; others are optional.
Essential cookies and storage
These are needed for core features and do not require consent. They are not used for advertising.
| Name | Type | Purpose | Duration |
|---|---|---|---|
| cp_sess | Cookie | Keeps you signed in and protects forms from cross-site request forgery | Session / until sign-out |
| cp_name, cp_uid | Cookie | Shows your name in the header when signed in | 30 days |
| cp_consent | Local storage | Remembers your analytics cookie choice | Until cleared |
| cp_quote_draft | Local storage | Saves your quote form progress so you don't lose it | Until submitted or cleared |
| cp_builder_pending | Local storage | Keeps a 3D Box Builder design while you sign in to save it | Until restored |
| cp_chat | Session storage | Keeps your assistant conversation while the tab is open | Until the tab closes |
| cp_peek | Session storage | Makes sure the small "new on Instagram/Pinterest" card shows at most once per visit | Until the tab closes |
If spam protection (Cloudflare Turnstile) is enabled on our forms, it may set or read technical data needed to tell people from bots.
Analytics cookies (optional)
With your consent, we may use:
- Google Analytics 4 to understand how visitors use the site (pages viewed, traffic sources, device types)
- Microsoft Clarity to understand usability through aggregated heatmaps and session insights
These load only after you click "Accept" on the cookie banner. If you decline, they are not loaded. These services set their own cookies (for example _ga, _ga_*, _clck, _clsk) and process data under their own privacy policies.
Third-party content
Some pages link to content from services such as Instagram, Pinterest, X, Quora, Facebook, WhatsApp or payment providers. Posts from our own social accounts are copied to and served from our server, so viewing them on this site does not load those networks. Only if you press Load original post in the post viewer, or use a Save, Share, Reply or Like button that opens the network, does that service load and possibly set its own cookies under its own policy.
Managing your choices
- Change your analytics choice: use the Cookie settings link in the footer of any page, or clear this site's storage in your browser settings.
- Block or delete cookies: use your browser settings. Blocking essential cookies may stop sign-in and forms from working.
- Global Privacy Control: if your browser sends a GPC signal, optional analytics stay off unless you choose to accept them.
Changes
We may update this policy when we change the technologies we use. The "last updated" date shows the latest version.
Contact
Questions? Email hello@custompacka.ing.
